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How can I contact you?

You can reach us by email at

What happened to my old account information?

Unfortunately you will need to create a new account on our new website.  We apologize for the inconvenience. If you have any questions please email us at

What are your business hours?

Our business hours are Monday through Friday from 10am to 4pm EST.

What is your shipping policy?

Please click here to view our shipping policy.

What is your return policy?

Please click here to view our return policy. 

What is the sizing for your hats?

Please click here for our hat size chart

What happens if my item is out of stock?

If any of your items are out of stock a customer service representative will contact you via email, if you do not have any email address we will call you to inform you of your out of stock. You may email us or call us back with either an alternate item to replace the out of stock or to ship your order without the that item.

What if I need to cancel my order?

If you would like to cancel your order please contact us via email at Unfortunately you cannot make any edits to your order yourself, please contact us with any issues or questions.

What happens after you take my credit card information?

Your card is charged at the time that your order is placed.  We can refund your card if you cancel your order or if one of the items you ordered is out of stock.